Monthly Plus Call Plan
Our Plus call plan provides all the standard features of the Lite, and it offers a full range of features such as video calling, conferencing calling, instant messenger, screen sharing, which is all accessible through a mobile and desktop app, on both Android and iOS
The Plus call plan is a popular choice for home or remote workers. Find the VoIP package which suits your company with iHub.
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- Auto-attendant: is the recorded voice service to add a level of professionalism and to divert calls to the relevant departments more efficiently, “press 1 for sales, 2 for support etc.” The auto-attendant can be scripted to suit the requirements of any business.
- Call queues: incoming calls are placed in a queue while users are busy with other calls. Queues can be configured to feature greetings, messages and hold music.
- Call recording: iHub’s call recording is MIFID and PCI compliant, and storage can be managed through a web-based portal.
- Call Reporting: provides full visibility of inbound and outbound calls. Reports can be generated on the duration of calls, most calls received, missed calls, most calls answered per agent etc. The reports are presented on intuitive wallboards and can also be accessed on a mobile.
- CRM Integration: integrate your CRM system with iHub’s call plans to improve customer experience and service. Screen popping provides a detailed history of the caller’s last interactions, enabling the call handler to answer the call more professionally and save on time.