Monthly Lite Call Plan
Our Lite call plan gives you all the features you need for a fixed desk phone and is a popular choice for your everyday office-based user.
£10.00
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5-stars on Trustpilot
Dedicated switching team
All phones arrive ready to plug and play
Quick response times
Easily amend your plan
Open 24/7
Next day engineer call-out
30-day rolling contracts
- Description
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Additional features:
- Auto-attendant: is the recorded voice service to add a level of professionalism and to divert calls to the relevant departments more efficiently, “press 1 for sales, 2 for support etc.” The auto-attendant can be scripted to suit the requirements of any business.
- Call queues: incoming calls are placed in a queue while users are busy with other calls. Queues can be configured to feature greetings, messages and hold music.
- Call recording: iHub’s call recording is MIFID and PCI compliant, and storage can be managed through a web-based portal.
- Call Reporting: provides full visibility of inbound and outbound calls. Reports can be generated on the duration of calls, most calls received, missed calls, most calls answered per agent etc. The reports are presented on intuitive wallboards and can also be accessed on a mobile.
- CRM Integration: integrate your CRM system with iHub’s call plans to improve customer experience and service. Screen popping provides a detailed history of the caller’s last interactions, enabling the call handler to answer the call more professionally and save on time.
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