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Communication Platforms for Accountancy Tech Firms

An accountancy tech firm approached us looking to enhance their communication system for their 70+ employees. Their IT Manager reached out to us seeking our expertise with a Microsoft Teams Call plan. 

Initial Call with IT Manager

We scheduled an initial call with the IT Manager to gather more information about their current communication setup and specific requirements for their new system. They wanted to deploy Teams across different departments to accommodate their flexible work arrangements and were looking for a seamless and hassle-free installation. 

Advising the Client on Implementation

Our sales team provided them with guidance on the necessary steps for implementation, and our porting team smoothly managed the number transfer to the iHub platform. 

Successful Implementation of Microsoft Teams

Our Teams engineers were granted access to the client’s Microsoft tenants to set up the call plans, which took less than an hour to complete without disrupting their services. All 70+ employees were able to log in to Teams and make inbound, outbound, and international calls effortlessly.

Client Satisfaction with Seamless Support

The client was highly satisfied with the new system, and any issues they encounter are promptly resolved by our 24/7 support team. At iHub, we’re dedicated to providing a seamless and efficient communication solution to help businesses like this one thrive.

Summary

Thanks to iHub’s successful communication system upgrade, the accountancy tech firm’s employees now have seamless communication capabilities. The Microsoft Teams Call Plan enables them to work more efficiently and flexibly, which is perfect for their flexible work structure.

With the smooth implementation, employees can now easily communicate with each other and collaborate on projects without any interruptions.

Check out our Microsoft Teams Call Plans here.

Miss Freya Speed
Miss Freya Speed
10. December, 2020.
Verified review
I've had issues with my Communicator app on my laptop since it was installed in February 2019 and I have since reported these issues on several occasions without no real resolution until Josh rectified this instantly this week. Now I'm much happier with the application and would recommend Josh to any app user.
Lauren
Lauren
4. December, 2020.
Verified review
Always excellent service and pro-active advice from the team.
Rob Abraham
Rob Abraham
2. December, 2020.
Verified review
Answered quickly and investigated the issue really quickly. Couldn't ask for more!
Ben
Ben
17. November, 2020.
Verified review
After having several customers with issues with their current VOIP providers, always "passing the buck" and not admiting issues! I have sucsesfuly migrated them all to iHub, also recommending many new customers too. Taher made the process really quick and simple, and their support (for the little i've had to use it) has been amazing. It's like getting through to a third line tech in about 3 rings. I run an IT Support business, and customers are always asking me for recommendations. iHub win it hands down. Keep up the good work guys 🙂
Michael pinder
Michael pinder
17. November, 2020.
Verified review
Taher recently supplied all the new phones for our office. The process was quick and the level of service was excellent. Taher has been on hand to answer any questions and has gone above and beyond to help and has fully exceeded our expectations. We would highly recommend iHub to.
Neil Bailey
Neil Bailey
4. November, 2020.
Verified review
Great service again from the team at IHub.
Lisa R
Lisa R
2. November, 2020.
Verified review
Great Service. Support solved my problem in good time.
Ian Bilsland
Ian Bilsland
21. October, 2020.
Verified review
Having recently migrated to Teams from Skype, Ionix were keen to consolidate our communication channels through a single application. We were already a customer of iHub’s and approached them to discuss a project to migrate our current hosted voip solution to Teams. Ryan assisted with the project scope and specification and Josh was on hand to assist with any technical queries. The migration was scheduled and was completed without any loss of service. Teams direct calling has allowed Ionix staff to work more effectively though a single application for all communication and I can highly recommend iHub to assist with any company looking to implement this technology.
Hugh Pritchard
Hugh Pritchard
21. October, 2020.
Verified review
We experienced a tricky fault with our incoming calls. The iHub team worked with us to deliver a temporary workaround to provide service while the fault was investigated so our business was able to continue to function. They then isolated the problem and put in a fix to restore the full service in a timely way. Many thanks for all your help with this.
Jack
Jack
16. October, 2020.
Verified review
Response time is always great from both the Orders and Support teams. Great company to work with.

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