Most people see a phone on a desk. We see an opportunity to learn more about your customers, develop relationships and grow your sales.
A PHONE SYSTEM THAT WORKS ON ANY DEVICE TO INCREASE SALES
Whether your calls are coming in or going out, we know your sales and customer service teams will get better results if they are given the right tools to do the job.
At iHub, we are here to help put your business on the front foot. We give you the tools and the help to create a phone system that makes your customers smile.
Happy customers are more loyal and buy more from you.
YOU'RE IN GOOD COMPANY
We have helped some major brands to optimise their phone systems so they can communicate better with their customers and grow their businesses.
HOW WE CAN HELP YOU
People are impatient and dislike queuing. Losing customers in a queue on the phone is far to common, but it's easy to fix.
We will help you to give your customers the best possible experience by reduce call queuing times, getting them to the right person more quickly or securing a call-back at a more convenient time.
Your customers expect a fast, efficient and friendly service from you. They don't want to spend time explaining what they want or repeating their story each time they move to another representative.
We will help you to achieve this through caller recognition and integration with your existing CRM system. If you know who the customer is and what they've experienced then you're already on the front foot to deliver excellent customer service.
You can't make the right decisions without having the right information at your fingertips. We're going to change that.
We will give you visibility over your calling data so you can see what is working for your business and who are your most effective sale people.
Moving your phone provider or setting up a new one needn't be a painful process. We have removed the jargon and made the set up process quick and easy.
You will experience no downtime, we'll take care of the leg-work and make it seamless. That means you can get back to running your business.
SEE WHAT OUR CUSTOMERS SAY
Let us prove that we can simplify your phone system and help you to grow your sales. We're a fairly normal bunch and we don't bite.
You can call us on 020 3019 0000. Our phones will be answered 24/7 every day of the year. You can also send us an email here